These terms govern your use of helixedge.io and any marketing services you buy from HelixEdge ("HelixEdge", "we", "us"). By using this website or engaging us, you agree to them. If you do not agree, do not use the site.
These terms cover the website and the general relationship. The specific work, deliverables, fees, and dates for any engagement are set out in a separate written proposal or service agreement signed by both sides. Where a signed agreement and these terms conflict, the signed agreement wins.
HelixEdge provides digital marketing services for local service businesses, including Google Ads management, Meta Ads management, search engine optimization, answer engine optimization, CRM and marketing automation setup, ad creative, and website design and development.
Nothing on this website is an offer of guaranteed results, and nothing here forms a contract on its own. Pricing is not published on this site and is quoted directly.
This one matters, so it is stated plainly. We do not guarantee specific rankings, traffic volumes, lead counts, cost per lead, conversion rates, or revenue. Search engines and advertising platforms control their own algorithms, auctions, and policies, and they change them without notice. Results depend on factors outside our control, including your market, your competition, your pricing, your capacity, your reputation, and how quickly you respond to the leads we produce.
What we do commit to is the work itself: building and managing the campaigns and systems described in your agreement, reporting honestly on what they produce, and telling you when something is not working.
To do the work we need you to hold up your end. That means:
You are responsible for the legality of your own business, including any licensing, insurance, permits, and advertising claims specific to your trade.
Advertising accounts are set up in your name and you own them, along with the data and history in them. If we stop working together, the accounts stay with you.
Ad spend is separate from our management fee. Ad budget is paid directly to the advertising platform, such as Google or Meta, on your own payment method, unless your agreement expressly states otherwise. We do not mark up ad spend.
Advertising platforms enforce their own policies and can suspend, disapprove, or restrict accounts and ads at their discretion. We work within those policies, but we do not control them and are not responsible for platform decisions, outages, billing errors, or policy changes.
Fees, billing frequency, and payment terms are set out in your written proposal or service agreement. We may pause work on overdue accounts after notice. Any taxes are your responsibility unless stated otherwise.
The length of an engagement, notice periods, and cancellation terms are set out in your written agreement. Either side may end an engagement in line with that agreement. On termination you keep your accounts, your data, and any deliverables you have paid for in full.
Once you have paid for them in full, deliverables created specifically for you, such as your website pages, ad copy, and creative, are yours to use.
HelixEdge keeps ownership of its own underlying methods, templates, frameworks, internal tools, and know-how, including anything developed before or outside your engagement. Nothing transfers ownership of those to you.
The content of this website, including its copy, design, and graphics, belongs to HelixEdge. Do not copy or republish it without permission.
Each side agrees to keep the other side's non-public business information confidential and to use it only for the purpose of the engagement. This does not apply to information that is already public, was already known, or must be disclosed by law.
We may describe the type of work performed and general results in case studies or marketing materials. We will not publish your specific figures without your permission.
Our services depend on platforms we do not own, including Google, Meta, GoHighLevel, WordPress, and various hosting and analytics providers. Their availability, pricing, features, and policies are outside our control. We are not liable for their downtime, changes, data loss, or decisions.
You are responsible for any subscription fees charged directly by those platforms unless your agreement says we cover them.
To the fullest extent permitted by law, HelixEdge is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity, arising out of or relating to this website or our services.
To the fullest extent permitted by law, our total liability for any claim relating to an engagement is limited to the amount of management fees you paid us for that engagement in the three months immediately before the event giving rise to the claim. Ad spend paid to platforms is not included in that amount.
The website and its content are provided as is, without warranties of any kind, express or implied.
You agree to indemnify and hold HelixEdge harmless from claims, damages, and reasonable costs arising from content or claims you supplied, your use of our services in breach of these terms, or your violation of any law or third-party right.
These terms are governed by the laws of the State of Mississippi, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Mississippi, and both sides consent to that jurisdiction.
We may update these terms from time to time. The version posted on this page is the one in effect, and the date at the top shows when it last changed. Continuing to use the site after a change means you accept the updated terms.
Questions about these terms can go to hello@helixedge.io, by phone at (601) 760-8280, or through our contact page.
