Privacy Policy

At Helix Edge, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically through tracking technologies.

Personal Identification Information: Name, email address, phone number, and company name provided via contact forms or lead capture pages.
Technical Data: IP address, browser type, device type, and operating system.
Usage Data: Pages visited, time spent on the site, and clicking patterns.

2. How We Collect Data

Direct Interaction: Information you enter into forms on our site.
Cookies & Tracking Technologies: We use tools such as Google Analytics, Google Tag Manager (GTM), and the Meta Pixel to monitor site performance and deliver targeted advertisements.
Third-Party Integration: We use GoHighLevel (GHL) to manage our customer relationships and lead communication.

3. How We Use Your Information

We use the data we collect to:

Provide, operate, and maintain our website.
Process leads and communicate with you regarding our services.
Optimize our advertising campaigns on Google and Meta.
Send automated SMS or email follow-ups (if you have opted in).
Monitor and analyze website usage and trends.

4. Data Sharing & Disclosure

Helix Edge does not sell or rent your personal information to third parties. We only share information with trusted service providers who assist us in operating our business (e.g., GoHighLevel for CRM, Google for Analytics), provided those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Opt-Out: You may opt-out of receiving promotional emails by clicking the “unsubscribe” link. For SMS, you can reply “STOP” at any time.
Cookies: You can set your browser to refuse all or some browser cookies.
Data Access: You may request a copy of the personal data we hold about you or request that we delete it.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Changes to This Policy

Helix Edge reserves the right to update this Privacy Policy at any time. We will notify users of any changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [Your Professional Email]
Website: [Your Website URL]
Address: [Your Business Address/City, State]